Shipping & Return 
| Shipping & Return Policy |
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SHIPPING POLICY Pls Expect to receive your order within 5 working days, theoreotically it's next day shipping after payment but sometimes order over load and we need sometime to inspect the clothing before ship out.
New Shipping Policy, Shipping Rate for Peninsular Malaysia will be at RM7 . For Sarawak will be at RM10 & For Sabah will be RM12 Fixed Rate (Maximum up to 1KG) Exceed will charge the extra Postage) All Parcel will be posted with Pos Laju/Kangaroo Express. All Shipping will be at Fixed Rate no matter how many pcs of items you buy. Cancellation of Orders, Exchange and Refunds All products will be inspected before being Shipped Out, but 90% of the products in Sally Online Store are Factory Overrun Stock. Therefore explains the low prices. The items are brand new. But as overruns or factory excess, they are not perfect, BUT still they are of good quality-- nice to wear, comfy and very affordable. (Most of Jake's Clothings are from Sally's own store.) ALL THE BELOW WILL NOT BE CONCLUDED AS DEFECTIVE. <!--[if !supportLists]-->· <!--[endif]-->There may be spots (small yello stains Not Up to 1cm) <!--[if !supportLists]-->· <!--[endif]-->Small Furballs ( Up to 0.5CM). <!--[if !supportLists]-->· <!--[endif]-->*Snap Button Too Tight, Snap Button Too Loose. <!--[if !supportLists]-->· <!--[endif]-->Button / Ribbon Loose Thread
Mummies If you are TOO FUSSY on the product Quality, Sally Strongly suggest you NOT to Purchase in Sally Online Store. Our exchange policy applies only for damaged goods or if customer has received a different item ordered. Customer must then contact us within 3 working days from the date of receipt of goods, stating your order number, email address and contact number by sending us an email.
For the delivery of replacement goods (in the case of an exchange), the customer will have to be bear the cost of delivery. Also for replacement items of lower value, the excess amount (after deducting the postage costs) will be refunded. But for replacement items of higher value, customers will have to pay for the differences before we deliver the goods.
We regret that we cannot be responsible for loss or items damaged on the way back for an exchange. Please pack your exchanged items properly to ensure that items do not get damaged in transit and register/insure them if sending by normal post.
Important: We do not accept returns, exchange or refund on items purchased during sale or items purchased for resale.
Full amount will only be refunded if good(s) is (are) not available anymore or run out of stocks.
We appreciate your understanding in this respect. BUY RM200 And Get FRee Courier Shipping Within Peninsular Malaysia & Normal Registered Post By Air to Sabah & Sarawak~~
Dear Customer, Sally is just SAHM, and the profit margin for selling online are really low, Sally really cannot afford to store too many ready stock (Finincial and Space Limitation), So Sally hope that mummies who are not serious of buying, pls do not place order, as most of the customer already know, Sally Website will be automatically updated the available quantity, meaning if you placed order for the last pc of particular design, website will shows 'Product Request NOT FOUND' when others try to order it. Some Mummies( NOT ALL ) just like to placed order, expect me to hold it for her 1 week or even weeks, and do not hear from them anymore. and Sally is kinda disappointed & would rather make less sales than dealing with customer as such. And also taking care of my Boy Alone, Sally have do not have much time for 'meet up collections, Price Bargaining blah blah blah. Please be Fair to other mummies who doesn't negotiate on pricing. thanks for reading¬
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